Refund Policy

XchCore’s Refund Policy is designed to ensure fairness and transparency for users who may request refunds for services. Generally, refunds are only applicable under certain conditions, such as service disruptions or billing errors, and users are encouraged to contact customer support for assistance. Refund eligibility will be assessed based on individual circumstances, including service usage and timing.

Refunds may be granted in cases where users experience significant technical issues or service unavailability that XchCore is unable to resolve within a reasonable timeframe. However, users are expected to report any issues promptly to allow XchCore the opportunity to address and correct the problem. For billing errors, XchCore will work directly with users to resolve discrepancies and may issue refunds as needed.

All refund requests will be processed as quickly as possible, typically within 7-14 business days. Refunds are issued in the original payment method used, and users will be notified of the refund status by email. XchCore reserves the right to modify this Refund Policy as necessary, with notice provided to users regarding significant changes.